Meet The BluSonic Team
Annamalai R
CEO/President of BluSonic
Serving as the ‘Trusted Advisor’ for all Your IT, Telecom, Cloud & Cybersecurity needs. We partner with ‘The Best in the Business’ to Deliver One-Stop Shopping for all Your IP, Data, Cloud, Voice, Mobility Solutions & Managed Security Service Needs at a Cost Savings! Helped DHS/CBP save over millions of dollars per year when assisted DHS with the legacy migration efforts. As your trusted advisor and a value-added reseller for Telecom/IT/Cloud and Cybersecurity needs, we serve as an extension of your organization's IT/Telecom Department without being on your payroll. Outsource your High Tech headaches to us and realize cost savings!
Edson Fisher
CTO of BluSonic
A technology leader with extensive experience in leading product focused engineering teams who has worked in-house and as a consultant with Fortune 1000 and startup companies. An executive with a proven track record of building high performing teams that focus on collaboration, timely delivery of secure solutions, and identifying and positioning the organization to take advantage of technology changes so that they can be utilized to create a competitive advantage.
Dragna Simic
Customer Care Manager
Make customers happy and ensure that they stay happy through out their time with Blusonic
-Respond to customer service issues in a timely manner
-Create effective customer service procedures, policies, and standards
-Develop customer satisfaction goals and coordinate with the team to meet them on a steady basis
-Implement an effective customer loyalty program.
-Maintain accurate records and document all customer service activities and discussions
-Assess service statistics and prepare detailed reports on your findings.
-Stay informed on the latest industry techniques and methods.